Frequently asked question

You can give us a call at the store, 403-327-4506 or send an email to info@highlevelcanoesandkayaks.com with any questions! 

1. Do you offer shipping on large items?

Yes we do, however do to the different sizes and weights on all the boats, we cannot guarantee a standard rate. If you are interested in having a boat shipped to you, please call us at 403-327-4506 or send us an email at info@highlevelcanoesandkayaks.com with the boat you are looking for and your full mailing address and we can send you a quote! 

2. If I want to order a boat, how do I go about it?

This one will depend on the time of year. If you are wanting to order a specific boat, and can wait until the spring when we get our pre-season orders in, you will save on shipping. Pre-season orders have to be submitted by a certain cut off however, so sometimes we cannot add the boat in time. If you are looking for a specialty boat through out the year, shipping costs may increase and it will depend on availability from the dealer. 

3. Do you carry any Dragon Boat accessories?

Yes! We carry dragon boat paddles, bags, and accessories! All items we carry are IDBF (International Dragon Boat Federation) approved.